About Spiderman SE

If you want the job done – and done right the first time – call Spiderman SE.

Established in October 2014, we've built our small business from the ground up. Our people, our character, and our reputation mean everything to us. We pride ourselves on being a local, family-owned business, providing top-quality service with attention to detail and a genuine, friendly approach.

Our Pest Management Technicians are locals; we live here, we know our local area, and we know our local conditions. We are fully qualified, licensed, and insured. We understand pest behaviour, know which products are safe to use within homes, commercial, and food premises, and are technically skilled to offer suggestions on how to prevent further pest problems.
Our technicians are qualified, licensed and insured Pest Management Technicians within multiple States/Territories of Australia.

In addition, they also hold White Cards and many other extra qualifications. In fact, as far as training, accreditations and compliance with Australian Codes of Practice and Standards go, we believe Spiderman SE are miles ahead of other Pest Control providers in our service area.

Spiderman SE is Workplace Health & Safety System Compliant and the team is Department of Communities and Social Inclusion (DCSI) / SAPOL screened and background checked. We're also members of the Australian Environmental Pest Managers Association (AEPMA) and are PestCert Accredited.
At Spiderman SE, we don't have any formal guarantee in place but to be honest, we don't need to! Our policy is We're not happy unless you are!

If you've adhered to the Preparation and After-Care instructions particular to the treatment provided (ie. Flea and Bed Bug Treatments have different preparation requirements to GITs), and checked out our Terms and Conditions at https://www.spidermanse.com/terms-conditions , but you're still dealing with more pests than expected after our treatment, don't hesitate to reach out.

We take your concerns seriously, and your technician will be more than happy to get in touch, discuss potential reasons, and work on finding the best solutions.

Preparation and After-Care Instructions are available on our website at www.spidermanse.com/faq

Failure to follow these instructions will void any guarantee Spiderman SE Eco Pest Management provides.
Spiderman SE is a locally-owned pest control company servicing the southeast of South Australia and southwestern Victoria.

As a general rule, our technicians will travel up to a 150km radius from their Mount Gambier base, providing an entire day of bookings can be scheduled at the location they're travelling to. If your booking is in a town outside of the 5290-5291 postcode range, we will contact you as soon as we have enough bookings to put a day together in your area.

We visit Portland, Hamilton, Kingston SE, Robe, Beachport, Naracoorte, and Bordertown at least monthly.

To subsidise some of the labour and vehicle costs incurred on journeys over 30km from Mount Gambier, we charge a per-kilometre rate of $1.05 for the return trip (i.e. We will travel up to the first 30km free of charge).

If multiple jobs are scheduled in an area, we will share travel costs between jobs at a per-kilometre rate of $0.35 for the return trip.

Once we arrive, our prices for services are no different from what you would be charged in town, and the same discounts apply to combining dusting services with general insect treatment services.
Our General Insect Treatment (GIT) controls all common household insects and spiders. If you've got a particular problem with stubborn Ants, Cockroaches, etc, our technicians may suggest adding specialised services to your treatment to ensure the problem pest is targeted.

Other specialty treatments include Bed Bugs, Bird Mites, Carpet Beetles, Clothes Moths, Fleas, Flies, Mosquitoes, Silverfish, and Stored-Product Pests.

Our services also include Rodent control and ongoing baiting programs, Pre-Purchase Pest inspections, Termite and Timber Pest Inspections, and Termite Prevention and Treatments.
In addition to residential properties, Spiderman SE treats all commercial sites, including bakeries, cafes, pubs, restaurants, childcare centres, kindies, schools, hotels, motels, B&Bs, rental properties, sporting clubs, storage sheds, supermarkets, vineyards and wineries, etc.

Spiderman SE uses AQIS-approved products and can provide a commercial pest control service for any business or industrial premise in the southeast of SA or southwest of VIC. Whether you have a problem with cockroaches, spiders, ants, or rodents or simply require a pest control treatment to comply with your industry standards, we can tailor a service to meet your individual needs.

Here at Spiderman SE, we understand that customers come first for any business, so we are happy to complete our treatment outside your regular business hours to minimise any disruption to your general work day.

We tailor all treatments to the specific needs of each client. All of our pest control services are suitable for any type of property, whether residential, a restaurant, office, retail store, warehouse or industrial business.
Our phone lines are open Monday-Friday: 8.30am-4.00pm.

If you phone out-of-hours, you have the option of leaving a voice message for us so that we can get back to you as soon as we can! Alternatively, you can submit an online booking 24-hours-a-day, 7-days-a-week!

Pricing and Payment

Asking how much a pest management service will cost is a perfectly reasonable question. However, as with many general questions, the answer always begins with, “It depends...”

The price of a particular service will generally depend on the type of service (and which pests are involved), the size of the property, and the level of infestation.

Visit our blog at https://www.spidermanse.com/post/how-much-does-a-pest-control-treatment-cost for more information.

Ballpark figures for our Residential General Insect and Spider Treatment (GIT) Packages are available at https://www.spidermanse.com/pricing

If you require a specific or extensive quote, don't hesitate to get in touch with our office.
Spiderman SE is a locally-owned pest control company servicing the southeast of South Australia and southwestern Victoria.

As a general rule, our technicians will travel up to a 150km radius from their Mount Gambier base, providing an entire day of bookings can be scheduled at the location they're travelling to. If your booking is in a town outside of the 5290-5291 postcode range, we will contact you as soon as we have enough bookings to put a day together in your area.

We visit Portland, Hamilton, Kingston SE, Robe, Beachport, Naracoorte, and Bordertown at least monthly.

To subsidise some of the labour and vehicle costs incurred on journeys over 30km from Mount Gambier, we charge a per-kilometre rate of $1.05 for the return trip (i.e. We will travel up to the first 30km free of charge).

If multiple jobs are scheduled in an area, we will share travel costs between jobs at a per-kilometre rate of $0.35 for the return trip.

Once we arrive, our prices for services are no different from what you would be charged in town, and the same discounts apply to combining dusting services with general insect treatment services.
Payment for our Services is required to be made within seven (7) days of the technician performing the Services.

Services provided by Spiderman SE Eco Pest Management are subject to our Terms and Conditions, which can be viewed in full at https://www.spidermanse.com/terms-conditions.

PAYMENT OPTIONS:

DIRECT DEPOSIT
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

CREDIT OR DEBIT CARD
Please use the secure link sent to you via email or SMS along with your Invoice. We take your privacy seriously and can't securely take credit card payments over the phone, as our calls are recorded for training and monitoring purposes.

CASH
Visit your nearest Commonwealth Bank branch and deposit your payment into our account:
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

CHEQUE
Post to PO Box 2884, Mount Gambier SA 5290
or
Visit your nearest Commonwealth Bank branch and deposit your payment into our account:
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

Our Technicians don't carry cash or change and cannot accept payment on the day of your service.

DISCOUNT
Any discount given will be forfeited if the account is not fully paid by the due date.

GUARANTEE
You are responsible for ensuring you read and adhere to the Preparation and After-Care Instructions applicable to the Service you booked with us.

Preparation and After-Care Instructions are available on our website at www.spidermanse.com/faq

Failure to follow these instructions will void any guarantee Spiderman SE Eco Pest Management provides.
Unfortunately, no. We take your privacy seriously and can't securely take credit card payments over the phone, as our calls are recorded for training and monitoring purposes.

When we send your account via email or SMS, we will include a secure link that will enable you to pay your account securely online via credit or debit card.
Unfortunately, no. Our Technicians don't carry cash or change and cannot accept payment on the day of your service.

Our Admin Team double-checks all service info on the evening of or in the days following your service. We'll send an account and service report via email or SMS either the evening of or in the days following your service.

We are happy to issue invoices via post for those who'd prefer a paper account.
Payment for our Services is required to be made within seven (7) days of the technician performing the Services.

Services provided by Spiderman SE Eco Pest Management are subject to our Terms and Conditions, which can be viewed in full at https://www.spidermanse.com/terms-conditions.

PAYMENT OPTIONS:

DIRECT DEPOSIT
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

CREDIT OR DEBIT CARD
Please use the secure link sent to you via email or SMS along with your Invoice. We take your privacy seriously and can't securely take credit card payments over the phone, as our calls are recorded for training and monitoring purposes.

CASH
Visit your nearest Commonwealth Bank branch and deposit your payment into our account:
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

CHEQUE
Post to PO Box 2884, Mount Gambier SA 5290
or
Visit your nearest Commonwealth Bank branch and deposit your payment into our account:
BSB: 065-504
AC #: 1036 2625
AC Name: Spiderman SE

Our Technicians don't carry cash or change and cannot accept payment on the day of your service.

Safety

Yes!

Use of our products, according to the registered labels, is less toxic than many of the chemicals we use around the home on a daily basis (e.g. 60 times less toxic than fly spray and 13 times less toxic than table salt). For commercial accounts, the products we use are approved for use within food-processing establishments.

We understand that the safety and well-being of your family and pets are a top priority. Rest assured that our products have a great safety profile for mammals, including cats and dogs. However, it's important to take some precautions.

Every pesticide requires that people and pets avoid treated surfaces until dry. This rule is specified on the labels of all pesticides. As licensed pest managers, we are mandated to adhere to these labels to ensure the safety of our customers, their families, and their pets.

Your technician will ask you to vacate the property whilst the GIT is being performed inside. Allowing 1.5-2 hours gives us plenty of time to get in and out and allows the product sufficient drying time before you return. Following the instructions on pesticide labels, it is safe to return to the treated area once the treatment has dried.

- We kindly request that you remove, restrain, or confine your furry, feathery, or scaley friends to a separate area during our pest treatment. This precaution prevents accidental contact and allows our technicians to carry out their work safely and efficiently, aligning with the requirements outlined on pesticide labels. Your pets' well-being is important to us; taking this extra step ensures a secure environment for everyone involved.

- If you have any aquatic pets, such as fish or crustaceans, please cover their tanks or ponds and inform our technicians of their location before the treatment. While our products are safe for mammals, they can have an impact on aquatic life.

- Some Oriental or purebred cats can be sensitive to a group of pesticides called pyrethroids. Please let us know if you have a cat that falls into this category. We have alternative products available that may be more suitable for your furry companion.

In the unlikely event that people, plants or animals come into contact with our product – either by touching it while it’s wet or by ingesting it orally – there is no concern for their safety; the amount of active constituent that they may take in is very small. Simply wash hands or areas of skin that come into contact with the treatment with soap and water.

Our technicians carry product Safety Data Sheets (SDS) with them at all times. We know the products we use inside out. If you have any concerns, don't hesitate to contact us.
At Spiderman SE, we are 100% committed to providing our clients with the most effective treatment possible while at the same time ensuring the safety of our environment.

There are so many environmental benefits of the products and application methods we use at Spiderman SE, but here are just a few:

- Spiderman SE technicians apply our surface sprays using hand-pumped or battery-operated backpacks. This method ensures peace and quiet and requires no fuels or emission-producing power sources. We don't use smelly, noisy generators or bring messy hoses through your property.

- Our surface sprays are 100% safe, biodegradable and they dry completely clear. They are non-irritant and don’t smell.

- We never use fumigants or gasses in our treatments.

- The products we spray go exactly where they're meant to go! We will absolutely not leave run-off streaming down your walls, paths, drains, etc.

- The Spiderman SE team acknowledges just how essential honey bees are to our environment. We have invested hundreds of hours and thousands of dollars to have two of our technicians trained as beekeepers, enabling us to relocate swarms, rather than exterminate them. In fact, we have our very own apiary located at Spiderman HQ!

- In addition to our treatments, our office is also keeping with our eco-friendly business model. As of March 2017, the majority of our operational systems at Spiderman SE are paper-free. Adopting a brand-new software application means we're electronic all the way!

Our record-keeping is online, and written correspondence with clients (apart from those who still prefer snail mail) is via email and text. The adoption of this new system has seen a massive reduction in the use and waste of paper at Spiderman SE, resulting in more efficient administration and a much better experience for our clients.
We understand that the safety and well-being of your family and pets are a top priority. Rest assured that our products have a great safety profile for mammals, including cats and dogs. However, it's important to take some precautions.

Every pesticide requires that people and pets avoid treated surfaces until dry. This rule is specified on the labels of all pesticides. As licensed pest managers, we are mandated to adhere to these labels to ensure the safety of our customers, their families, and their pets.

Your technician will ask you to vacate the property whilst the GIT is being performed inside. Allowing 1.5-2 hours gives us plenty of time to get in and out and allows the product sufficient drying time before you return. Following the instructions on pesticide labels, it is safe to return to the treated area once the treatment has dried.

- We kindly request that you remove, restrain, or confine your furry, feathery, or scaley friends to a separate area during our pest treatment. This precaution prevents accidental contact and allows our technicians to carry out their work safely and efficiently, aligning with the requirements outlined on pesticide labels. Your pets' well-being is important to us; taking this extra step ensures a secure environment for everyone involved.

- If you have any aquatic pets, such as fish or crustaceans, please cover their tanks or ponds and inform our technicians of their location before the treatment. While our products are safe for mammals, they can have an impact on aquatic life.

- Some Oriental or purebred cats can be sensitive to a group of pesticides called pyrethroids. Please let us know if you have a cat that falls into this category. We have alternative products available that may be more suitable for your furry companion.

In the unlikely event that people, plants or animals come into contact with our product – either by touching it while it’s wet or by ingesting it orally – there is no concern for their safety; the amount of active constituent that they may take in is very small. Simply wash hands or areas of skin that come into contact with the treatment with soap and water.
At Spiderman SE, we never use cheap, generic (eg. home brand) chemicals. All of the products we use are the safest, highest quality, brand-name chemicals that money can buy - the vast majority are Australian Made and Owned.

Our technicians always carry product Safety Data Sheets (SDS) with them. We know the products we use inside out. If you have any questions or concerns, please contact us.

As with the chemicals we use, the equipment we use to apply them is of the highest quality. This enables us to provide you with the most effective treatment possible while at the same time ensuring the safety of people, pets, and our environment. Our technicians pre-mix the chemical and apply it using a backpack sprayer and the best industry-specific equipment and nozzles that money can buy.

There are so many benefits of the products and application methods we use at Spiderman SE, but here are just a few:

- Our products are 100% safe, colourless, odourless and eco-friendly. They dry completely clear, so you won't even know they're there!

- The product we're spraying goes exactly where it's meant to go!

- While there's always the possibility of a little over-spray landing on glass areas due to weather conditions (ie. breeze), we will absolutely not leave your windows requiring cleaning or run-off streaming down your walls!

- We don't use smelly, noisy generators or bring messy hoses through your property!
At Spiderman SE, we use lockable bait stations to house our rodent bait; keeping pets and children safe from the bait inside.

Should you have a dog who chews things to pieces (eg. eats the bait station and all), the bait we use is not deadly to pets in the quantity we set; a healthy 7kg dog would have to consume around 7 kg of product (that's 350 x 20g blocks) to receive a potentially lethal dose (we only place around 4 blocks in each bait station).

Secondary poisoning (when an animal eats a mouse or rat that’s died from the bait) is also not a problem, as the amount ingested by the rat or mouse will not be enough to harm the animal feeding on it.

Should any animals eat a large quantity of the bait by mistake, we still recommend visiting the vet immediately, as they can carry out a complete assessment and administer Vitamin K1 as an antidote if required.

The Treatment Process

We use a pyrethroid insecticide surface spray for our General Insect Treatment (GIT). It is 100% safe, colourless, odourless, and environmentally friendly. It dries completely clear, so you won't even know it's there! The product is biodegradable, meaning it doesn't accumulate in the environment. Our technicians pre-mix it and apply it to surfaces in a fine spray using a backpack sprayer.

In addition to our General Insect Treatment, we used specialist products for our specific insect treatments. Typically, these may include specialist spray and bait products. If you've got a particular problem with stubborn ants, cockroaches, etc, our technicians may suggest adding one of these extra products or services to your treatment to ensure the problem pest is targeted.

Our technicians always carry product Safety Data Sheets (SDS) with them. We know the products we use inside out. If you have any questions or concerns, please contact us.
The products we use for our GIT and some of our specialty treatments are surface sprays/residual insecticides, which means they must be ingested, inhaled or absorbed by the pest to be effective. Once the pest comes into contact with a treated surface, they will become affected and die.

The more surfaces we're able to treat at your property, the more chance the pest has to come into contact with a treated area. Whilst we will make recommendations to deliver optimal performance, please consider this factor when requesting an "Inside Only" or "Outside Only" treatment. We also ask that you keep this in mind when preparing your property for us to visit. If surface areas are not accessible due to clutter or household objects blocking the way, then our technicians will not be able to spray them. Similarly, if you're planning on renovating anytime soon after treatment, please consider rescheduling your booking! If you paint over the top of our treatment, it won't be there anymore!

One of the most important things to remember is that the treatment is not a repellent. This is especially important to remember in the case of flying insects, such as flies and mosquitoes. It is possible that insects will enter your home from outside (eg. in washing, through open windows/doors etc.). However, the chances are that any crawling insect found in the house will have crossed treated areas and will die shortly after.

Once affected, the time it takes for the pest to die will depend on its size (ie. a large spider can remain active significantly longer than a mosquito or fly). If you do see a live pest, often you'll know it has been affected if it's slow, groggy-looking and/or is starting to curl up.
This depends on the size of the property and the weather conditions, but if you allow 1.5-2 hours, this gives us plenty of time to get in and out and allows the product sufficient drying time before you return.

We pride ourselves on taking the time to discuss our clients' individual requirements, specific issues, and recommended treatment options with them.

Our treatments are thorough, precise and targeted, and we never take shortcuts!
This depends on the size of the property and the weather conditions, but if you allow 1.5-2 hours, this gives us plenty of time to get in and out and allows the product sufficient drying time before you return.

Once the treatment is dry, it is safe to re-enter.

Before Treatment

Whilst we like to think we’re pretty good at our job, effective pest control can only be achieved when we work together with our customers.

Before our team arrives, there are a few simple steps you can take to ensure the best results.

Pack up!
- Clear clutter from affected areas both indoors and outdoors. If surface areas aren’t accessible due to items blocking the way, then our technicians cannot spray them.
- Remove any objects or obstacles that may interfere with the treatment or cause tripping hazards. This includes toys, clothing, and other items lying around.
- Ensure there are no clothes or items hanging on the clothesline.

Cover up!
- Items that come into direct contact with skin, such as pillows, soap, toothbrushes, etc., should be stored away.
- Safely store all uncovered food items in airtight containers or the refrigerator, including fruits, vegetables, and pet food.
- Clear away utensils and appliances. Cups, glasses, and cutlery used to drink and eat should be stored away. This includes pets’ food and water bowls.

Clean up!
- Clean and tidy all affected areas. Pest control applications should be applied to clean areas and be allowed to remain for some time afterwards. This helps to eliminate any existing pest attractants and allows for better treatment coverage.
- Clean up after your pets. Ensure all areas are clear of pet faeces.

By following these steps, you are helping our technicians provide a thorough treatment and maximising the effectiveness of the GIT.
It’s essential that our clients work with us both before and after the treatment in order for it to be effective.

It is also important to take charge of any infestation as soon as it is noticed; an untreated infestation does not simply go away; the problem gets bigger.

Our Flea Treatment page has more details.
It’s essential that our clients work with us both before and after the treatment in order for it to be effective.

It is also important to take charge of any infestation as soon as it is noticed; an untreated infestation does not simply go away; the problem just gets bigger.

If you're having your property treated for Bed Bugs, you will receive an Eradication Management Plan after an Initial Inspection. This will include a checklist of your preparation and after-care client obligations.

Our Bed Bug Treatment page has more details.
One of the most common questions we get asked about our treatment is, "Should I wash my windows before or after you've sprayed?" The answer is, it's completely up to you when you choose to wash your windows!

Spiderman SE technicians use the best industry-specific equipment and nozzles that money can buy. What this means is that they can ensure the product they're spraying goes exactly where it's meant to go! When we say we'll spray your window frames as part of our treatment, that's exactly what we spray - your window frames - not your beautiful, clear glass windows!

While there's always the possibility of a little over-spray landing on glass areas due to weather conditions (ie. breeze), we will absolutely not leave your windows requiring cleaning after we've finished treating your property!

However, it's important not to wash the insecticide away when cleaning the window. You will need to be precise. If you use a hose, it is very likely you will wash the treatment away from around the window.
We recommend waiting until you've finished your renovations before having a Treatment at your property.

The products we use for our GIT and specialty treatments are surface sprays. Once the pest comes into contact with a treated surface, they will become affected and die.

Essentially, if you're completely removing or painting over the top of any areas we've treated at your place, our surface spray won't be there anymore and you will no longer have an effective treatment in place.

After Treatment

Yes!

There are some very important steps to follow to ensure your treatment lasts as long as possible! After Treatment, we ask that you:

- Please watch your step when returning – some floors may become slippery!

- Wipe down any food preparation surfaces prior to use.

- If possible, leave any existing spider webs for 2-3 weeks after treatment before brushing them down. This allows the spider to enter the web and treatment to take effect.

- Avoid washing it off! Our product is biodegradable and will break down faster outside due to natural elements such as wind, rain, sun, dust etc.

- Don't paint over it! If you're planning on painting anytime soon after treatment, please consider re-scheduling your booking! If you paint over the top of our treatment, it won't be there anymore!

- Mop approximately 5cm from skirting boards (if possible) when washing floors, as detergent will neutralise the treatment. When cleaning windows, try to avoid washing product from window frames.

- Try to keep run-off to a minimum when watering. Avoid use of high-pressure hoses to wash down treated areas.

- Be vigilant! Many insects will be on the move immediately after a treatment. The fact that insects are fleeing means that they have been affected by the treatment and will die soon after. It may take a week or so for the insect traffic to settle after treatment.
Yes!

As much as many of us would love to have a forcefield installed around our properties or wipe out the spider and insect population altogether, the team at Spiderman SE are not keen on taking on Mother Nature! Many of our creepy crawlies have a purpose within our ecosystem, and we don't want to wipe them out entirely; we just want to control their presence in your particular space!

While our GIT is highly effective, it's important to note its limitations. Here are a few key points to keep in mind:

Residual Effect
After the initial flush-out and knockdown effect, our GIT leaves a residual barrier on surfaces we've treated. Once a pest encounters a treated surface, it will become affected and die. It may take some time for the product to take effect on larger insects and spiders. It may also take some time for any flying insects to settle on a treated surface and become affected.

Reinfestation
External factors such as neighbouring properties or new pest introductions can lead to re-infestation. Continuous monitoring and regular maintenance are necessary to prevent future pest problems. This is especially important to remember in the case of flying insects, such as flies and mosquitoes. It is possible that insects will enter your home from outside (eg. in washing, through open windows/doors etc.).

Hygiene and Housekeeping
The ongoing effectiveness of your GIT depends on you implementing hygiene, housekeeping, and property maintenance procedures. Maintaining a clean and hygienic environment is a crucial and proactive measure to reduce pest attractants and potential breeding grounds. Simple steps like proper waste disposal, regular cleaning, and sealing entry points make a significant difference.

Specific Pests
Please note that our GIT is a preventative maintenance treatment for common household insects and spiders. If you have a specific pest issue, such as termites, fleas, ants, bed bugs, etc., we offer additional, specialised treatments to address those concerns.

Pest Control Vs Elimination
The role of a pest manager is to reduce the number of pests in your home or business. As much as we dislike having unwanted pests and bugs inside our homes, we cannot eliminate the environment of all pests.

Webbing Vs Hunting Spiders
Our General Insect Treatment addresses hunting spiders such as Wolf, Huntsman, and Whitetails through specialised techniques. We implement thorough treatments specifically targeting insects and web-building spiders, which are the main food source for these species. If hunting spiders are a concern for you, having both inside, outside, and roof void treatments are essential. Occasional sightings of hunting spiders post-treatment are to be expected.
One of the most common questions we get asked about our treatment is, "Should I wash my windows before or after you've sprayed?" The answer is, it's completely up to you when you choose to wash your windows!

Spiderman SE technicians use the best industry-specific equipment and nozzles that money can buy. What this means is that they can ensure the product they're spraying goes exactly where it's meant to go! When we say we'll spray your window frames as part of our treatment, that's exactly what we spray - your window frames - not your beautiful, clear glass windows!

While there's always the possibility of a little over-spray landing on glass areas due to weather conditions (ie. breeze), we will absolutely not leave your windows requiring cleaning after we've finished treating your property!

However, it's important not to wash the insecticide away when cleaning the window. You will need to be precise. If you use a hose, it is very likely you will wash the treatment away from around the window.
We recommend waiting until you've finished your renovations before having a Treatment at your property.

The products we use for our GIT and specialty treatments are surface sprays. Once the pest comes into contact with a treated surface, they will become affected and die.

Essentially, if you're completely removing or painting over the top of any areas we've treated at your place, our surface spray won't be there anymore and you will no longer have an effective treatment in place.

Weather

In order to adhere to surfaces properly, our product requires surface areas to be dry prior to treatment. Therefore, our General Insect Treatment (GIT) cannot be applied to external areas during very rainy weather.

Similarly, if it is very windy we are not able to spray outdoors as we cannot control where the spray may land.

If the weather turns bad the day of your treatment booking, we will contact you. We may still be able to service indoors and arrange another time to treat the outside. Alternatively, we can reschedule the whole appointment.
All treatments break down quicker in the sun than in the shade. However, since most insects hide and build their nests in shaded areas, you will still get many months protection from our treatments.

Although our treatments are rainfast, if exposed to downpours or hosed with water, it will wash some of the insecticide away and the duration of protection will be diminished. However, again since most pest hang outs are in sheltered areas (eg. under eaves), rain exposure is not a common issue.

Maintenance

Generally, we recommend treatment every 6-12 months. However, if the property has not been treated previously or there is a large, widespread or heavy infestation of one or more particular pest, we recommend maintenance treatments after a shorter period of time (ie. quarterly), depending on the individual situation, environment and problem pest).

Because our product is biodegradable, its strength will weaken over time. Our product will break down faster outside due to natural elements such as wind, rain, sun, dust etc. Indoors, our product will break down first in areas such as the kitchen and bathroom, as steam, moisture, and detergents increase the speed of biodegradation.

The return of spider webs indicates the treatment's biodegradation. Similarly, if the time insects take to die becomes excessive, further treatment may be necessary. Our technicians can advise further treatment programs, depending on each individual situation.

There are many environmental factors out of our control that can make the effectiveness of our treatments vary.

Because the severity of weather conditions varies from year to year, the length of effectiveness of treatment may also vary slightly from one treatment to the next.

Similarly, when we experience extended periods of warm, wet weather, insect-breeding conditions are ideal, which in turn supports spider-breeding conditions.

If you've adhered to the Preparation and After-Care instructions particular to the treatment provided (ie. Flea and Bed Bug Treatments have different preparation requirements to GITs), and checked out our Terms and Conditions at https://www.spidermanse.com/terms-conditions , but you're still dealing with more pests than expected after our treatment, don't hesitate to reach out.

We take your concerns seriously, and your technician will be more than happy to get in touch, discuss potential reasons, and work on finding the best solutions.
We’re not happy unless you are!
Yes!

As much as many of us would love to have a forcefield installed around our properties or wipe out the spider and insect population altogether, the team at Spiderman SE are not keen on taking on Mother Nature! Many of our creepy crawlies have a purpose within our ecosystem, and we don't want to wipe them out entirely; we just want to control their presence in your particular space!

While our GIT is highly effective, it's important to note its limitations. Here are a few key points to keep in mind:

Residual Effect
After the initial flush-out and knockdown effect, our GIT leaves a residual barrier on surfaces we've treated. Once a pest encounters a treated surface, it will become affected and die. It may take some time for the product to take effect on larger insects and spiders. It may also take some time for any flying insects to settle on a treated surface and become affected.

Reinfestation
External factors such as neighbouring properties or new pest introductions can lead to re-infestation. Continuous monitoring and regular maintenance are necessary to prevent future pest problems. This is especially important to remember in the case of flying insects, such as flies and mosquitoes. It is possible that insects will enter your home from outside (eg. in washing, through open windows/doors etc.).

Hygiene and Housekeeping
The ongoing effectiveness of your GIT depends on you implementing hygiene, housekeeping, and property maintenance procedures. Maintaining a clean and hygienic environment is a crucial and proactive measure to reduce pest attractants and potential breeding grounds. Simple steps like proper waste disposal, regular cleaning, and sealing entry points make a significant difference.

Specific Pests
Please note that our GIT is a preventative maintenance treatment for common household insects and spiders. If you have a specific pest issue, such as termites, fleas, ants, bed bugs, etc., we offer additional, specialised treatments to address those concerns.

Pest Control Vs Elimination
The role of a pest manager is to reduce the number of pests in your home or business. As much as we dislike having unwanted pests and bugs inside our homes, we cannot eliminate the environment of all pests.

Webbing Vs Hunting Spiders
Our General Insect Treatment addresses hunting spiders such as Wolf, Huntsman, and Whitetails through specialised techniques. We implement thorough treatments specifically targeting insects and web-building spiders, which are the main food source for these species. If hunting spiders are a concern for you, having both inside, outside, and roof void treatments are essential. Occasional sightings of hunting spiders post-treatment are to be expected.

Termites

Finding termites can be a shock and quite upsetting. We have all heard the horror stories of homes so damaged they are structurally unstable and families that have been devastated by huge repair bills.

Prevention is the best cure, but if you have already found termites in your property, read through the following important information before you do anything.

Termite infestations are usually discovered by accident. Termites travel in what are called "mud tubes" and keep themselves concealed between walls, in roof and sub floor voids and occasionally in furniture. Signs of termites may include mud tubes, discoloured, flaking or bubbling paint, soft spots in the wall or door/window frames, swollen timbers, electrical connection problems and sometimes small piles of dirt, often hidden in the corners of cupboards.

Termites are often (incorrectly) called "white ants" because of their appearance. If you have found an area with the above signs and the presence of small white-looking 'ants', unfortunately you may have found termites in your property.
The most important thing you can do is NOT disturb them any further.

You may be tempted to spray them with insect or surface spray and clean up the dirt and damage. Don't! Our aim is to eradicate termites from your home and the best results are achieved by treatment applying special products directly to the live termites and their workings. By disturbing them, they may retreat and block off the area from their network of tunnels that lead back to the nest. This makes treatment much more difficult and much less successful.

Secondly, don't panic! If you have found termites it is likely they have been there for some time and they will not cause significant amounts of damage in a few days. Your first step is to have the property inspected by a technician qualified and experienced in termite work. At Spiderman SE, our technicians qualified, accredited and have extensive experience in all types of termite applications.
Again, don't panic.

Don't disturb them any further and arrange an inspection as soon as possible. There are still treatment options available if you have disturbed the termites and we will be able to provide information on the suitable treatment options.

Finding termites is a good thing, as you can now take steps to eradicate them. Imagine the damage they could continue to cause if you had not found them.
No. Spraying surfaces for termites does not work. Spraying termites directly with pesticides will kill the ones you hit but will not kill the colony from which they came.

Effective termite treatment consists of 4 key steps:
1. Carry out a comprehensive termite inspection.
2. Propose and agree to a termite treatment plan based on the inspection results.
3. Eliminate active termites from the building.
4. Install a termite management system to protect the home into the future.
When people ask how much a termite treatment costs, it really is like asking, how long is a piece of string? There are a lot of variables involved and a professional quote can only be provided following an on-site inspection. You should be concerned about any company prepared to provide a quote over the phone.

A termite treatment normally consists of two stages:
- Part 1: Eliminate active termites from the house.
- Part 2: Install a termite management system around the property.

The price of Part 1 will depend on the product used, size of the infestation and the species present. But it is Part 2 of the treatment which is the biggest cost component of a termite job. Here are some factors that come into play:
- Size of the house – the larger the house the higher the cost (more area to treat).
- Construction type – Is the home on a concrete slab or does it have a sub-floor? Homes with a sub-floor have a larger area to treat.
What type of soil is around the home? (Poor-quality / rocky soils may need to be replaced before applying the soil termiticide.)
- Does the area surrounding the house consist of soil, pavers or concrete? Soil has to be dug up, pavers have to be lifted and replaced, concrete has to be drilled and injected.
- What type of soil is around the home? If the soil is of poor quality and has a large number of stones, it may need to be replaced by quality loam soil before the treatment can be applied.
Because there is no room for shortcuts when it comes to termite management.

All our termite treatments are carried out according to Australian Standards 3660.2-2017 and follow the AEPMA Termite Treatment Industry Code of Practice.

The treatment follows 4 key steps:
1. Carry out a comprehensive termite inspection.
2. Propose and agree to a termite treatment plan based on the inspection results.
3. Eliminate active termites from the building.
4. Install a termite management system to protect the home into the future.

Following this robust process ensures the successful elimination of termite problems as quickly as possible, giving our customers the peace of mind that their homes are safe and protected from termites.